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Fleet Fuel Best Practices

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About Diesel Fuel

Bulk Diesel Fuel Frequently Asked Questions

Ultra Low Sulfur Diesel is 15 PPMDyed Off-Road Diesel

Where your diesel comes from and what you need to know about ASTM Diesel Standards and ISO cleanliness code.

Where do Pacific Northwest vendors get their fuel?

In the Pacific Northwest, diesel is fungible. Everyone buys their fuel from each other in some way or another.  

This means that every refiner is typically expecting to mix their diesel and gasoline products. The real difference is in the care a vendor takes to filter the fuel, additize and continuously check their fuel quality. If you are buying at the absolute lowest price possible, know that there is an incentive to skip any added value of quality assurance.

Through its Pacific Operations unit, Kinder Morgan operates approximately 3,000 miles of refined products pipeline that serves Arizona, California, Nevada, New Mexico, Oregon, Washington and Texas. With roots dating back to 1956, it is the largest products pipeline in the Western U.S., transporting more than one million barrels per day of gasoline, jet fuel and diesel fuel to our customers. The company-owned terminals also provide additional services, such as liquid petroleum product storage and loading facilities for delivery trucks.

Diesel Fuels

In the United States, diesel fuel is controlled according the American Society for Testing and Materials Standard D975-97.  This standard describes a limited number of properties that diesel fuels must meet.  It should be noted that the requirements are all performance- based.  They do not mandate the composition of the fuel, only the specific performance related requirements demanded of a fuel for a diesel engine.  The requirements of D975 are described below. 

ASTM Specifications for Diesel Fuel Oils (D975)*

* You can go to the source of ASTM HERE if you have an interest in really getting in depth.

Diesel fuel is characterized in the United States by the ASTM standard D975.  This standard identifies five grades of diesel fuel. We are only going to talk about the two most popular commercially diesel fuel used — No 1 and No. 2 diesel. The ASTM D975 standard is made up of a series of different tests that check the characteristic ranges of a fuel to confirm it is adequate to operate in your equipment. In simple terms, they are checking for specific gravity, the vapor point (when it turns into a gas), the flash point (when it catches fire), the dirt content, water content (how much microscopic entrained water), and a host of other requirements diesel must meet in order to be legal to be sold for use in your engine.

Grade No. 1-D and Ultra-Low Sulfur 1-D: This is a light distillate fuel for applications requiring a higher volatility fuel to accommodate rapidly fluctuating loads and speeds, as in light trucks and buses. The specification for this grade of diesel fuel overlaps with kerosene and jet fuel, and all three are commonly produced from the same base stock. One major use for No. 1-D diesel fuel is to blend with No. 2-D during winter to provide improved cold flow properties.  Ultra Ultra-Low sulfur fuel is required for on-highway use with sulfur level < 0.05%. 

Grade No. 2-D and Ultra-Low Sulfur 2-D:  This is a middle- or mid-grade distillate fuel for applications that do not require a high volatility fuel. Typical applications include high-speed engines that operate for sustained periods at high load. Ultra-Low sulfur fuel is required for on-highway use with sulfur level < 0.05%.

RecologyDealing with Dirty Fuel and Today’s Tier 4 Engines

Water and dirt are the biggest concerns for fuel quality. Why? Because no matter how perfect fuel is refined, these two elements can find their way into fuel and crash its performance. Water and dirt often build up in tanks just from the temperature change between night and day, causing a bulk fuel tank to breathe. Condensation and dust can also find their way into a bulk storage tank. If not addressed, they build up and will cause mechanical failures.

Dirty fuel will cause premature parts failure in equipment of any age. But newer equipment has far tighter tolerances than what we saw in previous decades. Today’s new and improved Tier 4 rail injector engines are more efficient, they burn cleaner, and run better, they are more powerful than ever before. But there are things that make fuel quality more important than ever. Because of the extremely high pressures (upwards of 35,000psi at the injector tip), the possibility of damage from dirty wet fuel is more prevalent than ever. This damage is much more pronounced in newer equipment with High Pressure Common Rail (HPCR) fuel systems. Hard particulate is commonly referred to as “dirt,” but is in fact made up of a wide variety of materials found at job sites (coal, iron, salt, etc.), generated by fuel tanks and lines (rust, corrosion, etc.) and inside engines (carbonaceous materials and wear particles).

Frequent diesel fuel filter changes — as well as the expensive, and time consuming, task of cleaning diesel fuel tanks — have become acceptable periodic maintenance, instead of a warning signal, for diesel engine failure. Diesel fuel filter elements should last a thousand hours or more, and injectors should endure 15,000 hours. However, since diesel fuel is inherently unstable, solids begin to form and the accumulating tank sludge will eventually clog your diesel fuel filters, ruin your injectors and cause diesel engines to smoke.

Symptoms

  • Clogged and slimy filters
  • Dark, hazy fuel
  • Floating debris in tanks
  • Sludge build up in tanks
  • Loss of power and RPM
  • Excessive smoke
  • Corroded, pitted injectors
  • Foul odor

The solids that form as the result of the inherent instability of the diesel fuel and the debris formed in the natural process of fuel degradation will accumulate in the bottom of your fuel tank. The sludge will form a coating or “bio-film” on the walls and baffles of the fuel tank, plug your fuel filters, adversely impact combustion efficiency, produce dark smoke from the exhaust, form acids that degrade injectors and fuel pumps, and impact performance. Eventually, fouled diesel fuel will clog fuel lines and ruin your equipment.

The Bigger Picture: ISO (International Standardization Organization)ISO Chart 1

In today’s world, the definition of what constitutes clean or dirty fuel is critically important and, as such, fuel cleanliness levels are now measured and reported according to the ISO Cleanliness Code 4406:1999. The International Organization for Standardization (ISO) created the cleanliness code to quantify particulate contamination levels per milliliter of fluid at three sizes: 4μ, 6μ, 14μ. Microns.

Fuel Cleanliness vs. Engine Technology

Fuel cleanliness levels using the ISO4406:1999 method were officially documented as a global standard only as recently as 1998 with the development of the Worldwide Fuels Charter (WWFC). Since its inception, the charter has established a minimum cleanliness level for each of the diesel fuels under various available categories around the world.

Most mainstream engine OEM’s now subscribe to these standards. Interestingly (and somewhat troubling to note), however, is that fuel cleanliness levels as specified by engine OEM’s and the WWFC have not changed since their inception in 1998, despite the enormous advances in fuel injection technology. This relationship is best represented in the previous table that identifies the advances in fuel injection systems and clearly highlights how OEM’s and the WWFC have not responded to reduce fuel cleanliness in accordance with advancements in technology.

Diesel Fuel Injection – Advancing Technologies & Cleanliness Levels

ISO Chart 4This table  identifies that, over time, fuel injector critical clearances have halved and fuel pressures have doubled, yet the level of fuel cleanliness being specified has not changed in accordance with such advancements. In fact, the same cleanliness levels specified in 2000 are still being used today despite these magnificent technological design advancements by engine manufacturers worldwide.

Leading fuel injector manufacturers around the world have clearly identified and communicated that they require ULSD fuels with ISO fuel cleanliness levels as low as ISO12/9/6 to maintain ultimate performance and reliability. It is here where we see an enormous mismatch in what the fuel injection OEM desires as a fuel cleanliness level, to what the engine OEM’s and the WWFC are advising the industry. The following table identifies the discrepancies in fuel cleanliness levels.

Diesel Cleanliness Levels

 ISO Chart 3                        

 

 

 

 

 

WWFC Diesel Category Fuel Cleanliness Standards                                                                                                      ISO Chart 5

 

 

 

 

Damage Caused by Hard Particulate

Hard particulates cause problems with moving parts in the fuel system. This can lead to starting problems, poor engine performance, idling issues and, potentially, complete engine failure. All too common, hard particulates damage engines.

The spray pattern generated by the HPCR injector is critical for proper combustion and overall fuel system performance. (1) sm-injector-with-red-light-Bosch

It must be extremely precise in terms of quantity, distribution and timing. Ball seat valves are sealed with balls that are only 1mm in diameter. A good seal is absolutely necessary for proper injection. Damage from erosive wear, such as shown below, will cause over fueling, leading to decreased fuel efficiency and eventually shut you down altogether.

hpcr injector damaged by hard particulate(3) high-pressure-fuel-system-wear

Pump performance can also be compromised by scoring and abrasive wear. These issues are magnified by tighter tolerances and extreme pressures in HPCR engines. In these circumstances, it is the smallest particles (1-5 microns in size) that cause the most damage, virtually sand blasting part surfaces.

Allowable Levels of Hard Particulate 

(4) dirt-in-vs-allowed-in-1000-gal-dieselIn some parts of the world, 10,000 gallons (38,000 liters) of “typical” diesel contains 1-1/2 lbs (700 grams) of hard particulate; this is 1000 times more than the 1/4 oz. (0.7 grams) per 10,000 gallons (38,000 liters) that is allowed by the cleanliness requirements of high pressure common rail fuel systems. In reality, there is no “OK” level of hard particulate. Injector manufacturers are very clear that damage caused by hard particulate reaching the engine is not a factory defect, but rather the result of dirty diesel that is not fit for use in HPCR fuel systems. At the end of the day, the end user is responsible for the fuel he puts into his equipment, and the consequences thereof.

How Dirt Enters Fuel

Dust and dirt are all around us, especially on job sites. Diesel fuel is fairly clean when it leaves the refinery but becomes contaminated each time it is transferred or stored. Below you will find some of the key contributors of fuel contamination:

Pipelines: Most pipelines are not new, and certainly not in pristine condition. Corrosion inhibitors are added at most refineries to help protect pipelines, but rust and other hard particulate is nevertheless picked up by the fuel that flows through them.

Barges and rail cars: How often are they drained and scrubbed out? What was in the last load? Where did it come from? How much of it was still in the tank when your load was picked up? How long was it in transit? Is the tank hermetically sealed? There are many opportunities for contaminants to make their way into the fuel.

Terminal tanks: Terminal tanks usually see a high rate of turnover, so there is not much time for the fuel to pick-up contamination from outside ingress. Has the tank ever received a “bad load” from a pipeline or a barge? Has larger dirt had a chance to settle on the bottom of the tank? How often has it been cleaned out? Was it just filled? Did the bottom get churned up in the process? How full was the tank when your fuel was loaded into the delivery truck? There are many variables that can affect fuel cleanliness.

Delivery trucks: All the same issues that apply to stationary tanks also apply to tanker trucks, except that truck tanks never get a chance to settle. In addition, have you ever considered how much dirt gets into that tanker while it is delivering fuel to a customer, potentially a customer in an extremely dusty environment? As fuel flows out, air is sucked in to displace it. Is there anything protecting the inside of the tank from all the dust in the air? Generally not. Venting is typically completely unprotected, as seen in the image to the right.

Storage tanks: Onsite bulk storage tanks typically see less rapid turn-over than terminal tanks. In addition to those issues, yard and jobsite tanks can also develop serious problems with other sources of contamination, such as the ingress of dirt and water, condensation, rust, corrosion, microbial growth, glycerin fall-out and additive instability. Time and temperature become big factors affecting fuel quality.

Dispensing process: How far does your diesel need to travel between the bulk tank and the dispenser? The more pipe it runs though, the more potential there is for contamination. Are your dispenser nozzles kept clean? Are they ever dropped on the ground? Then what? What about the vehicles’ fuel tank inlets, are they clean? Think about the extremely tight tolerances in your fuel system, then take another look at housekeeping issues. You will see them through new eyes.

Onboard fuel tanks: Contamination continues even after the fuel is in the equipment. What has that tank seen in the past? Has it been left stagnant for long periods? What kind of protection is there on the equipment’s air intake vents? Heavy equipment does hard, dirty work.

Engines: Unfortunately, even if the fuel in your tank could be perfect, additional contamination is generated by the fuel system itself. Wear particles are created by mechanical friction. High heat and extreme pressure generated inside the modern engine, lead to coking and the creation of carbon products at the injector. Much of this internally-produced particulate is returned to the fuel tank, along with the unburned diesel.

The Bottom Line

No one gets special fuel, no one has better fuel, no one has cleaner fuel. Diesel fuel vendors get the same fuel, from the same pipeline, delivered to the same terminals. We all wait in the same lines with our tank trucks to get that same fuel. So ask yourself: Given that the fuel is the same, what sets one vendor apart from all the others? Star Oilco Premium Diesel fuel is treated with Hydrotex PowerKleen® additive running through Donaldson filtration systems.

Clean, dry, premium diesel

FURTHER READING ON DIESEL FUEL:

Read about Star Oilco’s approach to Fuel Quality Assurance: Star Oilco – Precision Fuel Management

Read about dealing with biological growth in your diesel tank: Bioguard Plus 6 biocide treatment for diesel

Get Chevron’s Technical Manual to Diesel Fuel (essentially an easy to read text book on diesel): Chevron’s Fuel Technical Review

Get a white paper from Donaldson Filtration on tier 4 engines and fuel cleanliness: Donaldson on Tier 4 Engine Fuel Contamination

Read more about Donaldson Desiccant Breathers for bulk diesel tanks: Why use a Donaldson Desiccant Breather for a bulk diesel storage tank.

desiccant-filters-dry-diesel-and-keeping-your-diesel-fuel-clean
Bulk diesel desiccant filters, dry fuel, and keeping your diesel fuel clean. 1024 684 Star Oilco

Bulk diesel desiccant filters, dry fuel, and keeping your diesel fuel clean.

Bulk diesel fuel delivery and storage best practice.

Use Desiccant Breathers and Premium Diesel additives to improve your diesel performance and reduce maintenance cost.

Save tens of thousands on fleet maintenance costs!

How? Clean, dry, and premium-treated diesel.

Reduce injector wear and particulate trap service needs with simple steps focused on fuel quality. Get the water and dirt out of your fuel with aggressive filtration and then upgrade the fuel’s lubricity, detergency, cetane, and performance with Hyrdrotex Power Kleen premium diesel.

Call Star Oilco if you want to permanently solve bulk diesel quality issues with our Precision Fuel Management program.

Do you have a bulk diesel storage tank?

Does that tank seem to have water in the bottom of it and you can’t seem to figure out where it’s coming from?

You call your diesel supplier and they say they know it isn’t them. If that’s your experience, Star Oilco can explain where that water is probably coming from. With the help of Hydrotex, Star Oilco can also lab test your fuel quality and prove we are in improving it as well.

desiccant filter in field

All storage tanks are different. But for the most part, if your tank seems to take on water randomly. It’s probably from the tank breathing. Especially if you have a large above ground tank. In fact, if you tracked it on a calendar it probably happens the same time of year in conjunction with a weather pattern your tank responds to.

How it works is as the temperature changes the tank’s space that is not filled with fuel will breathe in and out. The temperature and air pressure move air in and out of the tank. As does dispensing fuel out of the tank and then refilling the tank. When that happens, especially if you have a significant amount of humidity in the air or misting rain, water makes it’s way into your fuel supply. As temperatures change, moisture is drawn into the tank, condenses on the inner wall of the tank, and then deposits itself on the bottom of the tank.

This water not only poses a risk to your engines, but if your fuel isn’t treated for stability and performance, that fuel is guaranteed to start growing bugs and algae that will spread throughout your fleet and will have your mechanics spinning filters and dealing with random problems due to this diesel biological growth.

This problem is also exacerbated by ineffective fuel additives trying to keep your fuel dry, clean and safe for your injectors to process, which ensures that water does not get absorbed by your diesel. A single drop of water falling out of solution in today’s high pressure fuel rails and your engine can blow an injector.

HOW DO YOU SOLVE WATER IN YOUR DIESEL TANK?

ANSWER: DESICCANT BREATHERS ON YOUR VENTS

Desiccant diagram

Star Oilco recommends Donaldson desiccant filters, given their excellent full line of products and support. More on the full Donaldson Clean Dry Fuel program here: Donaldson Clean Diesel Kits Brochure.

The Donaldson desiccant breaker mounts to the top of a tank at it’s vent point. This addition seals the point of failure for water to get into your tank. Though in some cases it doesn’t stop 100% of water from ending up in your fuel tank, it definitely guarantees you know where it won’t be coming from, the environment around your tank.

(NOTE: If dealing with underground storage tanks also be aware that if you seal the vent with a desiccant filter and you still have incident’s of water, it might be a leak in the bottom of the tank where rain water is making its way into the tank.)

By using Donaldson filters, Star Oilco also gains the benefit of support from Hydrotex PowerKleen diesel fuel lab to analyze fuel to guarantee that the before and after samples of the fuel are moving as expected and the problem is solved. Running diesel samples can cost as much as $200 each time–having a partner that backs up our solutions with ASTM and ISO measured verification is a must.

The first step in getting better performance from your diesel fuel is to test your bulk diesel storage tank.

To get a complementary ASTM diesel fuel test, contact Star Oilco for assistance.

Clean, dry, premium diesel

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Keep and make your diesel fuel cleaner 1024 768 Star Oilco

Keep and make your diesel fuel cleaner

Clean, dry, premium diesel

What is Clean Diesel? 

Clean diesel is free of the contaminants that harm modern diesel engines. Today, there is a gap between ASTM diesel standards and the ISO cleanliness standards needed for use in high pressure common rail engines. Anyone operating a modern clean diesel engine is seeing the effect, including injector replacement, DPF regeneration, and a host of other fuel quality related maintenance concerns we never saw twenty years ago. On top of all of that, today’s refined diesel fuels are less storage stable then ever before. What is on the bottom of your bulk tank can also complicate matters further. When diesel is bought wholesale it typically meets and exceeds ASTM required industry standards, but almost always requires additional filtration to avoid excessive engine wear and premature part failures.

Having clean diesel requires an additional amount of care. Namely, you need to make sure that the fuel is aggressively filtered at 4 microns to catch the microscopic particles that are big enough to damage your modern diesel engine’s high pressure fuel rail system. Furthermore, clean diesel is fuel that is free of water and stabilized with Premium Diesel to guarantee no bacteria, yeast and other creatures can grow and further contaminate the saddle tanks on your trucks.

For more on clean diesel, see Donaldson’s description of “The New Clean” for an in-depth explanation of what ISO cleanliness and filtration mean for your diesel fleet.

Making Diesel Cleaner!

Knowing the quality of your fuel is the first step. This is done by taking samples off of the bottom of your bulk storage, as well as a representative sample from your fuel dispenser. Lab tests of those samples will tell you if you have water, biological growth, or dirt issues with your storage. The contaminants in the tank being sampled are almost always visible, which is to say that they look horribly ugly. If your fuel quality assurance has been on autopilot, do not be surprised if you find this. After gathering knowledge about your fuel, the next step is to get your fuel quality clean.

Filtration and tank bottom sampling is the start. Beyond that, the only way to improve your fuel quality performance is to filter your fuel, ensure water is not getting into the tank through condensation, and additize it with a Premium Diesel additive to upgrade the performance of the fuel. Many fleets today are seeing injector wear and continual problems with particulate trap maintenance. This is a combination of water in fuel and microscopic particles not captured by a 10 or 30 micron filter used at most diesel dispensers. You have to filter more aggressively than this.

Clean, Dry, and Premium Diesel!  Where To Start?

The first step is sampling your bulk diesel tank. We check your bulk tank for water and dirt, and make sure to meet the specifications your engine is built for. Star Oilco can help by providing a complementary diesel test for those fleets interested in taking control of their fuel quality assurance. Usually when testing fuel, we take a sample off of the tank bottom as well as a representative sample out of the fuel dispensing nozzle.

What we usually find is ASTM specification diesel fuel (it meets ASTM spec) that is higher than you’d want (still in spec) for water with far more dirt than the OEM’s would want to see in your engine. This dirt fails to be within the “ISO Cleanliness” specifications recommended by engine manufacturers. Usually we also see water on the bottom of the fuel tank, which is a likely source for future or current biological growth in your fuel tank.

Star Oilco can help you fix this! The first step is to sample your fuel tank.

NOTE: If you have a current biological growth problem in your bulk fuel tank or fleet, your first step is to treat that effected fuel with a diesel microbiocide to kill the bugs growing in your tank. For more on this, see our Valvtect Plus 6 Diesel Microbiocide page.

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Use Pacific Pride Cardlock to Fuel your Portland, Oregon Fleet 1024 593 Star Oilco

Use Pacific Pride Cardlock to Fuel your Portland, Oregon Fleet


Seize Control of Your Fuel Spending with Pacific Pride Cardlock

A Pacific Pride Cardlock Card gives you the ultimate control over when and where fuel is purchased. Plus, we guarantee the highest level of control by offering human support to make it easy for a small business. You have enough to manage and don’t need another website to log into! Know who bought what, when, and where — in real time — to better manage the buying decisions by your drivers.

Pacific Pride, CFN, WEX, Voyager and other fleet cards all have similar tools. But with Pacific Pride Cardlock, you’ll benefit from stand alone commercial fuel sites that are available 24 hours a day, 7 days a week, 365 days a year.

In Oregon, the minimum wage is rising and that means the retail price of fuel is rising to pay for those wages.  While other cards require you to wait in line and pay someone to fuel your vehicle in Oregon, Pacific Pride stand alone cardlock locations avoid that needless labor and allow your business to serve itself around the clock. Get out of fuel lines and save on your total cost of fuel.

Beyond the time and money savings of avoiding retail fuel lines, Pacific Pride cardlock also is far more secure to protect you from someone stealing fuel with your fleet card. Star Oilco’s Pacific Pride cardlock offering has a single simple tool for you: a human being on the other side helping make sure the total program is working. We help you grab control of every drop, dollar and driver.

We are your partner in Fleet Card and Cardlock Card success.

Star Oilco goes one step further than our competitors by keeping things simple and easy for you. This is done with the obvious human element and best practices that complete the full value that a secured fuel card offers.

Call us and have us take care of that for you. You tell us what you want, we’ll consult with you and you’ll get a working card program.

This is what we recommend for your non-management cards:

  1. Secure your fleet card to a vehicle (attached to the license plate on the bill or place the fleet card on the key ring of the vehicle).
  2. Designate your vehicle cards to only work in the state’s zip codes that you service during the times of day you operate as a business.
  3. Give each driver a unique and secret PIN attached to their name (so when they use a card, their name appears on the bill next to the transaction).
  4. Implement a “No Tolerance Fuel Theft Policy” with your Human Resource policy. Have every employee sign a contract with your business that they own their personal secret PIN and it is only for them to use. Star Oilco can provide a recommended policy for you to use. Then, if they share their PIN with someone else, they will be responsible for anything that happens. If theft is happening, it is a “No Tolerance” dismissal offense on the first occurrence.
  5. Use the e-receipts to see in real-time fuel purchases. An electronic receipt is emailed to your Controller or Dispatcher to watch for off-policy fuel usage in real time, which allows your Dispatch or Management to respond the same day to questionable decisions around fuel cards.

Now, imagine how this works for your business in practice.

You can set up restrictions by days of the week, hours of the day or even by zip codes. If your business does not operate on weekends, turn off the fuel cards during the times you do not operate. If your fleet is never on the road before 7am and is back at home by 7pm every night, set up those time restrictions to make it that much harder for fuel theft to occur. If you need to update this, change something, order cards, etc., just call our office and we take care of that update for you.

With our e-receipts, your Dispatch will get an email every time fuel is purchased. You will see where, what, when and with whom this occurs. You can reinforce your company fuel policies at the local level the same day — No more waiting for the bill to see if a driver did something that cost you money. By seizing control of your fuel, your drivers will also respond to your new level of control as well. By having control and transparency of what your drivers do, they will require less management as they know you are watching.

Often the most controllable expense related with fuel is the fuel that might slip through a business due to unethical employees or outside theft. Fuel slippage is the industry term for unauthorized fuel taking. With Pacific Pride cardlock fuel, you can take control over fuel purchases and avoid the loss up front with card controls. Contact Star Oilco for a total fuel security solution for your business.

Seize control with Star Oilco’s corporate fleet card solutions.

If you have further questions about Pacific Pride and control of your fleet fueling, call us at 503-283-1256 or contact us using the form below.

 

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Star Oilco is a proud Independent Franchisee of Pacific Pride

Pacific Pride Cardlock Fuel Security

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Oregon-Made Biodiesel 1024 819 Star Oilco

Oregon-Made Biodiesel

Low CO2 Biodiesel Made from Waste Vegetable Oil in Salem, Oregon.

B20 Biodiesel A PROVEN FUEL

Star Oilco is a proud seller of locally-sourced biodiesel products.

We believe in biodiesel and run B20 in our own fleet. Star Oilco has been a pioneer in successful fleet demonstration of B20 and blends up to B99 in a host of applications for over a decade. There is no lower cost way to reduce your CO2 emissions than by substituting petroleum diesel with a recycled vegetable oil feedstock biodiesel blend. It is a drop in solution that requires awareness in your fleet maintenance concern — but beyond that is a very low barrier to use.

We have worked with our vendor for recycled oil biodiesel, SeQuential Biofuels, since 2004.

SeQuential Biofuels collects feed stocks collected from deep fryers and food processors throughout the Pacific Northwest to make the lowest CO2 biodiesel fuel in Oregon. If you are seeking to reduce your carbon footprint, biodiesel is your drop in solution. Ready and approved by every manufacturer for on- and off-road vehicles at a 20% biodiesel blend.

How can we help you move forward?  

We are here to help you be successful with biodiesel, even if you are not our customer. Let us know if you have questions or if we can be of help.

Simply call us at 503-283-1256 or contact us using the form below.

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How to save money while fueling your fleet.

With recent high diesel and gas prices, saving money on fuel is a priority for many fleets.  Star Oilco is here to help you contain the hidden costs of fuel with our fleet card solutions. 

If you are a fleet manager or in charge of corporate fueling and you use retail gas stations, this article is designed to talk you out of it.

Every year, Star Oilco helps small businesses save labor and protect themselves from theft. It’s the little costs we don’t watch that can add up and really cost a business. We help businesses keep a complicated fuel bill easy to manage.  Be it moving to mobile-onsite fueling, a totally secure fleet card solution, or a combination of the two consolidated onto one bill Star Oilco is here to make things easy.

With wages and fuel costs rising together containing those costs is a priority for every fleet.  Both the labor cost sunk in fueling your own fleet as well as the actual cost of the fuel bought, many of our conversations are around how to structure a clear view of this.  We have solutions and can provide a clear view of your fuel costs via Star Oilco’s Keep it Simple Fuel Audit.

Usually the only time a fuel bill is really examined is after a record setting month for overtime, a huge jump up in the commodity cost of fuel, or a giant volume of fuel theft was discovered.  Essentially, when costs have ballooned out of what they should be that is when businesses dig in and pay attention.

If that describes your need, Star Oilco has a proven system to bring your fuel cards under control and return honest employees to the straight and narrow or document the thieves so you have red-handed proof.  If you are local to Oregon and Washington we can also combine this with the labor savings of wet-hose fueling of your fleet.

Whether it’s with a secured cardlock program or on-site fleet fueling at your business location we can make fuel secure, simple, and at a lower cost than retail. We do this by tailoring your fuel cards to your actual business needs.

If you don’t operate on weekends and after 9pm at night, we make sure the fuel cards that serve that part of the business are not usable during those times. We also attach the name of the person fueling to the bill so you don’t have to research or wonder–you always know who it is. Additionally, we can send an e-receipt to your dispatch the moment anyone buys fuel. This ensures you are managing fuel buying habits in real time, not at the end of the month after the bill arrives.  Also every transaction on your bill can show the name of the human being who got fuel to really shine a light on who is doing what.

At the end of every month most businesses are looking at their bottom line and considering how to control the expense side of the equation. With retail gas station fuel, it can be tricky trying to control cost. If you focus solely on the cost of fuel itself, savings can be allusive in the long run. In fact the greatest tragedies in business usually are the things you don’t see in any statistic, especially the price you pay up front versus over all. The two largest controllable fuel expenses we consistently see are labor and avoiding theft.

If you are curious after reading this, the first step with Star Oilco is a Keep it Simple Fuel Audit performed by our team. Call us if you want to audit your fuel process.

What’s in the price of a gallon of gas or diesel? At Star Oilco we Keep it Simple.

Keep it simple when looking at your bill. There are only a few things in the cost of a gallon of gas or diesel: the commodity cost of fuel, the taxes on fuel, and the margin of the person selling fuel to you. Regardless of where you buy or how high or low the cost, that is what influences your fuel cost. If they call it something else, it’s really marginal and you should negotiate as such. The commodity cost is about the same no matter what. Even the largest buyers in a market are only saving a few pennies and your price per gallon will not be influenced more than a few pennies by this. Taxes should be the same and are easy to verify on Google. Margin is all that’s left. So if you ask your vendor to provide you a cost plus basis it should be very doable. All businesses have cost including oil companies, but they should be able to clearly describe what it costs for them to deliver or supply a gallon of fuel to you.

The cheaper the retail price the longer the wait.

The cheaper the retail price the longer the wait.

Focus on your business’s labor, not on the price per gallon.

If you analyze it, usually your cost of labor to fill up your own vehicles costs more than what the local gas station makes selling you fuel. Add up your cost of labor and the vehicle and know that you are losing probably twenty minutes to a half hour to pull out of route, pull over, and fill up. If you are routing your drivers to save money on a retail street price, you are paying far more for your driver’s to chase savings than you will ever see in savings. The bigger the posted retail savings the longer the line your drivers will wait in as well, making it even more costly to your bottom line.

Remember that if a convenient excuse exists, some will use it. If the answer to why it took so long is consistently because they had to stop and get diesel. Fix that permanently with a fleet fueling company that provides on-site refueling.

Pride Advantage Sample Card

Prevent theft and keep honest people honest.  

As fuel prices jump from time to time, fuel theft takes off as well. For some people, stealing fuel for their personal vehicles can be almost irresistible. Make it very clear that you do not tolerate theft and that you can verify it clearly. With a “Zero Tolerance Fuel Theft Policy” you can get ahead of this eventuality and stop it long before it starts. There are thousands of stories of thousands of dollars in fuel stolen by seemingly good people. It always starts with one person doing it and influencing other employees to think it’s okay. Make sure it is clear that it is not only not-okay, but will be seen and punished. A few years ago a $2.4 Million theft occurred by an unsecured fleet card policy. Though the size of this theft is unbelievable, know if you aren’t tracking fuel purchases with a secret PIN that attaches the name of who did it to the fuel bill, you might be positioning yourself for the same exposure.

As you look at your month end P&L Statement, think about the bigger picture, the bigger costs in your business and that you can engineer systems that give you more control over these costs. Though Star Oilco accepts Voyager, WEX and Comdata cards, we are passionate and feel the Pacific Pride’s solutions are the best for a small business seeking to control their fuel purchase and knocking out theft. If you have questions about how to save on labor and stop theft before it starts, call Star Oilco for a tailored examination of how you buy fuel and how you can save money. We provide Pacific Pride and Fuel Management solutions nation wide in the United States. We can help you get your fuel under control.

Contact Star Oilco to save money on gas and diesel.

Star Oilco is a proud independent Franchisee of Pacific Pride

Pacific Pride Cardlock Fuel Security

 

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Why should my fleet use Pacific Pride fuel cards? 1024 683 Star Oilco

Why should my fleet use Pacific Pride fuel cards?

Star Oilco Pacific Pride corporate fuel card

Pacific Pride Fleet Fuel card by Star Oilco

 

A prospective customer asked recently:

“Why should I use a Pacific Pride fleet card over a gas station credit card?”

Here’s our answer:

There are many reasons to use a commercial cardlock solution for your fleet. The biggest reason why you should use Star Oilco for your cardlock needs is that we are a locally owned and operated business that will take the time to tailor a card program to your specific fleet’s needs by asking questions like:

  • What is the greatest risk of theft that we can secure against?
  • Where is the greatest opportunity for savings in how you fuel?

Fleet card sellers and the larger cardlock companies are often focused on making your needs fit their product. Star Oilco focuses on YOU.  That’s a big difference.

With Star Oilco, you don’t have to choose between price or convenience.

PRICE: Cardlock locations do not use a credit card satellite to run transactions. This means you’re saving 2% to 4% right off the bat by using Pacific Pride or CFN, because  cardlock operators taking are not charging you to run your bill through a Visa or other network. Plus, by pulling into a gas station to buy fuel, you’re often forced to pay $.10 a gallon more to use a Comdata, WEX, Voyager, Mastercard or Visa backed fleet card.

With Pacific Pride, you won’t face this charge because it’s on Fleetcor’s network. And by working with a local Pacific Pride franchisee who owns the location, you’ll benefit from their ability to offer additional savings at their location that are not available to anyone else. They own the fuel and therefore have ultimate control on saving you money.

CONVENIENCE: With convenience, comes risk. With Star Oilco’s modern cardlock offering, we can secure your risk and still enable several levels of convenience and access, dependent on your customized fleet need.

We keep things simple: What do you do and where do you do it?

24-7 Convenience with Easy to Access Fueling Facilities

Clean, well lit and large truck friendly cardlock facilities. Cardlock is made for business and if you are operating doubles and triples, we can work with your staff to map out the easy in-and-out high-flow diesel fueling options for your drivers.

Industry-Leading Card Security

We offer a wide range of solutions that allow you, as a fleet manager, to lock down and protect your fleet from theft. If you only operate in specific areas, we can turn off whatever cards you want to not operate outside of where you want your trucks. If you don’t operate after a certain time of day we can turn non-management cards off to guard against after-hours sales fuel theft.

Email Notification for Total Control

See fuel transactions in real time. When your drivers make a fuel purchase at Pacific Pride or other affiliate fueling locations, an email will notify you or your dispatch. If your drivers are following your processes and procedures for fuel procurement, it will be easy for you to immediately reinforce the rules instead of waiting for a bill. Better yet, if something is wrong with the fuel purchase (out of area/time/product), you will know immediately a problem has occurred and can respond accordingly.

Flexibility or Structured Control.  We offer both!

Whether you want your drivers to be able to get fuel and get on the road as fast as possible, or stay locked into a specific zip code of only the lowest-cost commercial cardlock locations, we can make that happen. And not only do we make it easy, we can shift gears quickly to stay ahead of your evolving business needs.

Total Accountability for Fuel Usage

Total accountability means added convenience for your controller, CPA and HR manager. Beyond designing simple security features, we can:

  • Align fuel usage with your vehicle license plates by providing a private PIN to your employees.
  • Track miles per gallon in the vehicles to confirm if the fuel actually went into that vehicle or not.
  • Customize billing to link employee names to card usage.

Bottom line: You will know which vehicle took what fuel and who the person was who fueled it. And when an unlikely fueling occurs, you will have evidence of the person who did it and that the vehicle’s mileage is off, providing proof if needed. Combine Pacific Pride’s total control with a “No Tolerance Fuel Theft Policy” for additional authority to fire fuel thieves under any state’s employment laws.

Simple and Accurate Fuel Management and Reporting

Star Oilco’s system enables easy reports anytime you want them. If you require a CSV file or other report for your operation, tax reports, budgeting or other business needs we are there for you to make this easy.

Commercial Diesel Pricing with Volume Discounts

Pacific Pride commercial cardlocks are priced from the wholesale market rate. Our price is straightforward and based a daily OPIS Wholesale Rack report from your local market.  Instead of retail posted price signs where the corner gas station is trying to get as much as they can, our diesel fuel is priced on a cost plus basis. This is far more transparent and will save you money compared to retail on diesel fuel. When prices are high, our prices are far more fair. When prices fall, we fall with the wholesale market from the OPIS Average the day the market starts moving down. Pacific Pride locations are also designed with high speed diesel pumps that save large trucks time.

Try Pacific Pride to see for yourself!

To sign up for Star Oilco’s Pacific Pride fleet card or ask questions:

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Star Oilco is an independent franchisee of Pacific Pride

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Avoid credit card theft with Pacific Pride Fleet Cards 683 1024 Star Oilco

Avoid credit card theft with Pacific Pride Fleet Cards

How do you avoid fuel theft in your small business?

By securing your fleet cards to ensure theft is extremely limited.

 

Fuel theft occurs every day in our economy, usually due to the loose controls associated with credit cards in businesses. Credit card thieves are creative and advanced in their ability to steal from you. “Skimmers” and “Bluesnarfers” (not to mention less sophisticated card thieves) are a real and recurring risk for any business using credit cards daily at gas stations. A single skimming location can be expected to steal $100,000 for the thieves who successfully deploy it. It’s a profitable form of theft that will not be going away any time soon. To avoid being taken advantage of, avoid retail gas stations to begin with and avoid giving low level employees access to your credit cards.

The best way to avoid fuel theft is to skip the use of credit cards and opt instead for something just as easy but designed with security in mind, like Star Oilco’s Pacific Pride Fleet Card. You’ll enjoy the convenience and benefit of using a card for your Fuelman Network purchases, without compromising your security. 

Why is fuel an easy target? Fuel can easily be sold for cash, making it very attractive to thieves. It’s also a preferred way to use a stolen credit card to turn credit into cash. Shown in the picture below is a truck set up with a slip tank to steal and re-sell fuel with a stolen credit card. Be aware, criminals have a proven ability to turn gasoline and diesel into cash by targeting retail gas stations.

Bottom line: Credit card skimming is a major threat. The best way to avoid exposing your small business is to stop using a credit card, especially for fuel purchases. Use a Pacific Pride Fleet Card instead to avoid the risk of skimming and other forms of internal theft.

Unlike credit cards, the Pacific Pride Fleet Card limits purchases to fuel and offers you the flexibility to limit total gallons (not dollars, which require frequent limit adjustments), restrict purchases to certain times of the day, days of the week or even by zip code. And when used at a stand alone commercial cardlock location, Pacific Pride Fleet Cards operate on their own network with Pacific Pride. Save your business from being exposed to a credit card transaction platform that can be exploited by thieves. Credit cards do not have these restrictions to protect your business.

Security is paramount, but not the only reason to use a Pacific Pride fleet card. Click to learn more!

Want too learn more about the rules for using Commercial Cardlock in Oregon? Click here, or call Star Oilco at (503) 283-1256. We’ll help secure your fleet from fuel theft.

 

Star Oilco's Pacific Pride corporate fleet card

Pacific Pride fleet fuel card.

 

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Why should my fleet use Pacific Pride cardlock? 1024 681 Star Oilco

Why should my fleet use Pacific Pride cardlock?

Star Oilco Pacific Pride corporate fuel card

Pacific Pride Fleet Fuel card by Star Oilco

 

A prospective customer asked this question recently in an email:
“Why should I use a Pacific Pride fleet card over a gas station credit card?”
Below is Star Oilco’s answer to their request.

There are many reasons why you should use a commercial cardlock solution for your fleet. The biggest reason why you should use Star Oilco for your cardlock needs is we are a locally owned and operated business that can take the time to tailor a card program to your specific fleet’s needs. Namely, what is the greatest risk of theft that we can secure against and where is the greatest opportunity for savings in how you fuel? Often with fleet card sellers and the larger cardlock companies, they are focused on making your needs fit their product. Star Oilco focuses on YOU.  That’s a big difference.

Star Oilco finds that usually customers are focused on one of two things.

Price or Convenience.

PRICE: Cardlock can provide both of these with far more security than any other fuel card solution. Simply put, Cardlock locations do not use a credit-card satellite to run the transactions. This means cardlock operators taking Pacific Pride or CFN are not charging you 2% to 4% on your bill to run it through a Visa or other network. When you pull into a gas station to buy fuel, often you will be forced to pay $.10 a gallon more to use a Comdata, WEX, Voyager, Mastercard, or Visa backed fleet card. With Pacific Pride, you do not face this charge as it’s on the Fleetcor’s network. When you swipe these fleet cards at a Pacific Pride location, this savings is immediate and off the top. Additionally by working with a local Pacific Pride franchisee who owns the location, they can offer further savings at their location not available to anyone else. They own the fuel and therefore have ultimate control on saving you money.

CONVENIENCE: With convenience, comes risk. To enable your business to not be slowed down by the need for fuel you risk allowing a bad actor to steal from you. With Star Oilco’s modern cardlock offering we can secure your risk and still enable several levels of convenience and access, dependent on your customized fleet need.

We focus on your needs in this way. We keep it simple and break it down into an easy process. What do you do and where do you do it?

24-7 Convenience with Easy to Access Fueling Facilities

Clean, well lit, and large truck friendly cardlock facilities. Cardlock is made for business and if you are operating doubles and triples, we can work with your staff to map out the easy in-and-out high-flow diesel fueling options for your drivers.

Industry Leading Card Security

We offer a wide range of solutions that allow you, as a fleet manager, to lock down and protect your fleet from theft. If you only operate in specific areas, we can turn off whatever cards you want to not operate outside of where you want your trucks. If you don’t operate after a certain time of day we can also turn non-management cards off to guard against this. Often small business fuel theft occurs after midnight. If you don’t operate at midnight let us secure your fleet from that risk. These are just a few of the security options we can provide you if needed.

Email Notification for Total Control

See fuel transactions in real time. When your drivers make a fuel purchase at Pacific Pride or other affiliate fueling locations, an email will reach you or your dispatch notifying you. If your drivers are following your processes and procedures for fuel procurement, it will be easy for you to immediately reinforce the rules instead of waiting for a bill. Better yet, if something is wrong with the fuel purchase (out of area/time/product) you will know immediately a problem has occurred and can respond accordingly.

Flexibility or Structured Control.  We offer both!

Whether you want your drivers to be able to get fuel and get on the road as fast as possible, or locked into a specific zip code of only the low cost commercial cardlock locations. We can make that happen. Often, management wants total flexibility for time, place and the availability of branded Premium unleaded. While at the same time wanting to lock down their fleet cards for time and place of use to only buy commercial cardlock regular unleaded at the most competitive price possible. We make that easy and can change this quickly for your evolving business needs.

Total Accountability for Fuel Usage

Convenience for your controller, CPA and HR manager. Beyond designing simple security features like this we can also line up fuel usage to line up with your vehicles license plate providing a private PIN to everyone of your employees. We can also track Miles Per Gallon in the vehicles as a way to confirm if the fuel actually went into that vehicle or not. When your employees use the card, their name appears on the bill. You will know what vehicle took what fuel and who was the person who fueled it. When an unlikely fueling occurs you will have evidence of the person who did it and that the vehicle’s mileage is off, providing proof if needed.  Combine Pacific Pride’s total control with a “No Tolerance Fuel Theft Policy” for additional authority to fire fuel thieves under any state’s employment laws.

Simple and Accurate Fuel Management and Reporting

Star Oilco’s system enables easy reports anytime you want them. If you require a CSV file or other report for your operation, tax reports, budgeting or other business needs we are there for you to make this easy.

Commercial Diesel Pricing with Volume Discounts

Pacific Pride commercial cardlocks are priced form the wholesale market rate.  Our price is straightforward and based a daily OPIS Wholesale Rack report from your local market.   Instead of retail posted price signs where the corner gas station is trying to get as much as they can our diesel fuel is priced on a cost plus basis.  This is far more transparent and will save you money compared to retail on diesel fuel.  When prices are high our prices are far more fair.  When prices fall we fall with the wholesale market from the OPIS Average the day the market starts moving down.  Pacific Pride locations are also designed with high speed diesel pumps that save large trucks time.

TRY PACIFIC PRIDE TO SEE FIRST HAND
If you have questions or want to sign up for Star Oilco’s Pacific Pride fleet card.

Just let us know, and we will follow up with you to get you started.

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Star Oilco is an independent franchisee of Pacific Pride

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Stop fuel theft with Pacific Pride fleet cards 512 440 Star Oilco

Stop fuel theft with Pacific Pride fleet cards

Fuel Cards that stop fuel theft with easy to use security controls.

The economy is hot right now and everyone is hiring.  Every fleet is experience more turn over in their driver pool than they want.  This can cost your business in more than just training expense and overtime.  Add in rising gas prices impacting your entry level employees and an unlocked fuel card is a huge temptation.  Remove the temptation of fuel theft and keep honest drivers honest with Star Oilco’s secure fleet card solution.

Get real time e-receipts when your employees buy fuel with your fleet card.

Having control and real time awareness of what is happening in your small business is a critical piece for growing a successful business. With Star Oilco’s Fleet Cards you can control your fuel cards by only turning them on in the zip codes or states you want to operate in. You can also shut the cards off for weekends and evenings so that when your business isn’t open either is the ability for a dishonest employee to steal fuel.  Our cards also offer real time e-receipts emailing you who is buying fuel where and when enabling your team to reinforce you fuel policies at the moment someone violates it.

In Pamona, California two men altered a van to steal thousands of gallons of gas with a stolen credit card.  Credit cards are not designed to secure a business or an individual from fuel theft. Pacific Pride fleet cards are. Especially for corporate or small business fueling.

Star Oilco’s Pacific Pride fuel cards can secure your small business from this kind of threat. Be it a special van altered with a giant tank or an employee fueling up his wife’s car while fueling his own company vehicle we can prevent the risk of huge theft.

Pacific Pride Fueling Network Provider

Use a fleet card that sets controls on the gallons that can be bought, time of day, and area of town a card can be used in.

How we do this is with the designed Pacific Pride system which limits your fleet cards to total gallons per transaction, number of transactions a day, time of day, and locations you would actually need fuel. An ounce of prevention is worth a pound of cure. A gallon of restriction literally might be worth tens of thousands of dollars of possible theft. Call us for more information. 503-283-1256

Star Oilco is an Independent Franchisee of Pacific Pride. We are there to make commercial fueling simple for you.  For more information on preventing fuel theft, saving money on fuel, or simplifying your fuel management all you have to do is ask. We want to help.

For Star Oilco’s Whitepaper on stopping fuel theft please go to www.NoMoreFuelTheft.com page to download it.

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Star Oilco is a proud Independent Franchisee of Pacific Pride