Cardlock

Take a look at what a small business can gain with cardlock over giving their drivers unsecured credit cards. Call Star Oilco and ask our fuel experts for a quote.

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Why should my fleet use Pacific Pride cardlock? 1024 681 Star Oilco

Why should my fleet use Pacific Pride cardlock?
Star Oilco Pacific Pride corporate fuel card

Pacific Pride Fleet Fuel card by Star Oilco

 

A prospective customer asked this question recently in an email:
“Why should I use a Pacific Pride fleet card over a gas station credit card?”
Below is Star Oilco’s answer to their request.

There are many reasons why you should use a commercial cardlock solution for your fleet. The biggest reason why you should use Star Oilco for your cardlock needs is we are a locally owned and operated business that can take the time to tailor a card program to your specific fleet’s needs. Namely, what is the greatest risk of theft that we can secure against and where is the greatest opportunity for savings in how you fuel? Often with fleet card sellers and the larger cardlock companies, they are focused on making your needs fit their product. Star Oilco focuses on YOU.  That’s a big difference.

Star Oilco finds that usually customers are focused on one of two things.

Price or Convenience.

PRICE: Cardlock can provide both of these with far more security than any other fuel card solution. Simply put, Cardlock locations do not use a credit-card satellite to run the transactions. This means cardlock operators taking Pacific Pride or CFN are not charging you 2% to 4% on your bill to run it through a Visa or other network. When you pull into a gas station to buy fuel, often you will be forced to pay $.10 a gallon more to use a Comdata, WEX, Voyager, Mastercard, or Visa backed fleet card. With Pacific Pride, you do not face this charge as it’s on the Fleetcor’s network. When you swipe these fleet cards at a Pacific Pride location, this savings is immediate and off the top. Additionally by working with a local Pacific Pride franchisee who owns the location, they can offer further savings at their location not available to anyone else. They own the fuel and therefore have ultimate control on saving you money.

CONVENIENCE: With convenience, comes risk. To enable your business to not be slowed down by the need for fuel you risk allowing a bad actor to steal from you. With Star Oilco’s modern cardlock offering we can secure your risk and still enable several levels of convenience and access, dependent on your customized fleet need.

We focus on your needs in this way. We keep it simple and break it down into an easy process. What do you do and where do you do it?

24-7 Convenience with Easy to Access Fueling Facilities

Clean, well lit, and large truck friendly cardlock facilities. Cardlock is made for business and if you are operating doubles and triples, we can work with your staff to map out the easy in-and-out high-flow diesel fueling options for your drivers.

Industry Leading Card Security

We offer a wide range of solutions that allow you, as a fleet manager, to lock down and protect your fleet from theft. If you only operate in specific areas, we can turn off whatever cards you want to not operate outside of where you want your trucks. If you don’t operate after a certain time of day we can also turn non-management cards off to guard against this. Often small business fuel theft occurs after midnight. If you don’t operate at midnight let us secure your fleet from that risk. These are just a few of the security options we can provide you if needed.

Email Notification for Total Control

See fuel transactions in real time. When your drivers make a fuel purchase at Pacific Pride or other affiliate fueling locations, an email will reach you or your dispatch notifying you. If your drivers are following your processes and procedures for fuel procurement, it will be easy for you to immediately reinforce the rules instead of waiting for a bill. Better yet, if something is wrong with the fuel purchase (out of area/time/product) you will know immediately a problem has occurred and can respond accordingly.

Flexibility or Structured Control.  We offer both!

Whether you want your drivers to be able to get fuel and get on the road as fast as possible, or locked into a specific zip code of only the low cost commercial cardlock locations. We can make that happen. Often, management wants total flexibility for time, place and the availability of branded Premium unleaded. While at the same time wanting to lock down their fleet cards for time and place of use to only buy commercial cardlock regular unleaded at the most competitive price possible. We make that easy and can change this quickly for your evolving business needs.

Total Accountability for Fuel Usage

Convenience for your controller, CPA and HR manager. Beyond designing simple security features like this we can also line up fuel usage to line up with your vehicles license plate providing a private PIN to everyone of your employees. We can also track Miles Per Gallon in the vehicles as a way to confirm if the fuel actually went into that vehicle or not. When your employees use the card, their name appears on the bill. You will know what vehicle took what fuel and who was the person who fueled it. When an unlikely fueling occurs you will have evidence of the person who did it and that the vehicle’s mileage is off, providing proof if needed.  Combine Pacific Pride’s total control with a “No Tolerance Fuel Theft Policy” for additional authority to fire fuel thieves under any state’s employment laws.

Simple and Accurate Fuel Management and Reporting

Star Oilco’s system enables easy reports anytime you want them. If you require a CSV file or other report for your operation, tax reports, budgeting or other business needs we are there for you to make this easy.

Commercial Diesel Pricing with Volume Discounts

Pacific Pride commercial cardlocks are priced form the wholesale market rate.  Our price is straightforward and based a daily OPIS Wholesale Rack report from your local market.   Instead of retail posted price signs where the corner gas station is trying to get as much as they can our diesel fuel is priced on a cost plus basis.  This is far more transparent and will save you money compared to retail on diesel fuel.  When prices are high our prices are far more fair.  When prices fall we fall with the wholesale market from the OPIS Average the day the market starts moving down.  Pacific Pride locations are also designed with high speed diesel pumps that save large trucks time.

TRY PACIFIC PRIDE TO SEE FIRST HAND
If you have questions or want to sign up for Star Oilco’s Pacific Pride fleet card.

Just let us know, and we will follow up with you to get you started.

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Star Oilco is an independent franchisee of Pacific Pride

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Oregon Cardlock Safety Training 1024 683 Star Oilco

Oregon Cardlock Safety Training

Fueling your Car in Oregon

Safety training, a constant request from our customers.  Here’s an instructional video from the Oregon State Fire Marshall’s office for using commercial cardlock or self serve fueling safely.

Consider using this Oregon Fire Marshall Training for your driver’s Cardlock or Fleet Card training.

As anyone with a Pacific Pride, CFN, or Voyager gas card in Oregon knows, to use a un-staffed Cardlock location, the Oregon Fire Marshal requires safety training.

Typically it is just reading and signing a form. Many fleets provide this form to their employees as a training piece for refueling safety. But if you’re training in a group, nothing beats a video to get everyone engaged.

The Oregon State Fire Marshal’s office has produced a training video to make it easier to on-board your team about using Cardlock fuel safely. This tool makes training those unfamiliar with cardlock a little easier and more professional.

If you have an Oregon fleet seeking to use Pacific Pride, CFN, or Voyager fuel cards for self serve commercial fuel, this training is required annually by your company in Oregon state. This handy training video is great for training your new employees on Commercial Cardlock.

If you have questions about using Pacific Pride Fuel Cards or other 24/7/365 stand-alone Cardlock locations give Star Oilco a call. We can get you set up and your drivers out of fuel lines. Save money and reduce the risk of fuel theft with Star Oilco’s fleet card program.

For more on using Commercial Cardlock in Oregon please read other posts below:

STOP FUEL THEFT WITH PACIFIC PRIDE CARDS

HOW TO AUDIT YOUR CURRENT FUEL BILL

WHAT DOES A BUSINESS NEED TO USE PACIFIC PRIDE OR CFN IN OREGON

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Stop fuel theft with Pacific Pride fleet cards 512 440 Star Oilco

Stop fuel theft with Pacific Pride fleet cards

Fuel Cards that stop fuel theft with easy to use security controls.

The economy is hot right now and everyone is hiring.  Every fleet is experience more turn over in their driver pool than they want.  This can cost your business in more than just training expense and overtime.  Add in rising gas prices impacting your entry level employees and an unlocked fuel card is a huge temptation.  Remove the temptation of fuel theft and keep honest drivers honest with Star Oilco’s secure fleet card solution.

Get real time e-receipts when your employees buy fuel with your fleet card.

Having control and real time awareness of what is happening in your small business is a critical piece for growing a successful business. With Star Oilco’s Fleet Cards you can control your fuel cards by only turning them on in the zip codes or states you want to operate in. You can also shut the cards off for weekends and evenings so that when your business isn’t open either is the ability for a dishonest employee to steal fuel.  Our cards also offer real time e-receipts emailing you who is buying fuel where and when enabling your team to reinforce you fuel policies at the moment someone violates it.

In Pamona, California two men altered a van to steal thousands of gallons of gas with a stolen credit card.  Credit cards are not designed to secure a business or an individual from fuel theft. Pacific Pride fleet cards are. Especially for corporate or small business fueling.

Star Oilco’s Pacific Pride fuel cards can secure your small business from this kind of threat. Be it a special van altered with a giant tank or an employee fueling up his wife’s car while fueling his own company vehicle we can prevent the risk of huge theft.

Pacific Pride Fueling Network Provider

Use a fleet card that sets controls on the gallons that can be bought, time of day, and area of town a card can be used in.

How we do this is with the designed Pacific Pride system which limits your fleet cards to total gallons per transaction, number of transactions a day, time of day, and locations you would actually need fuel. An ounce of prevention is worth a pound of cure. A gallon of restriction literally might be worth tens of thousands of dollars of possible theft. Call us for more information. 503-283-1256

Star Oilco is an Independent Franchisee of Pacific Pride. We are there to make commercial fueling simple for you.  For more information on preventing fuel theft, saving money on fuel, or simplifying your fuel management all you have to do is ask. We want to help.

For Star Oilco’s Whitepaper on stopping fuel theft please go to www.NoMoreFuelTheft.com page to download it.

Fuel bill audit best practices

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Star Oilco is a proud Independent Franchisee of Pacific Pride

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Use Pacific Pride to control your fleet fueling. 1024 683 Star Oilco

Use Pacific Pride to control your fleet fueling.


SEIZE CONTROL OF YOUR FUEL SPENDING WITH PACIFIC PRIDE FLEET CARDS

Star Oilco’s Pacific Pride card can give you control over when and where fuel is bought. We guarantee the highest level of control by offering human support to make it easy for a small business. You have enough to manage and don’t need another website to log into. Know who bought what, when, and where in real time to better manage the buying decisions by your drivers.

Pacific Pride, CFN, WEX, Voyager and other fleet cards all have similar tools. We find that small businesses need one extra tool. A human being on the other side helping make sure the total program is working. We help you grab control of every drop, dollar, and driver. We are your partner in Fleet Card and Cardlock Card success.

Star Oilco goes one step further than our competitors. We keep things simple and we make it easy for you. This is done with the obvious human element and best practices to complete the full value that a secured fuel card offers.

Call us and have us take care of that for you. You tell us what you want, we consult with you, and you get a working card program.

This is what we recommend for your non-management cards:
1) Set the fleet cards with the vehicles (attached to the license plate on the bill/place the fleet card on the key ring of the vehicle).

2) Design these vehicle cards to only work in the state’s zip codes that you service during the times of day you operate as a business.

2) Give each driver a unique and secret PIN attached to their name  (so when they use a card, their name appears on the bill next to the transaction).

3) Implement a “No Tolerance Fuel Theft Policy” with your Human Resource policy. Every employee signs a contract with your business that they own their personal secret PIN and it is only for them to use. Star Oilco can provide a recommended policy for you to use. If they give it to someone else, they are responsible for anything that happens. If theft is happening, it is a “No Tolerance” dismissal offense on the first occurrence.

4) Use the E-Receipt function with our fuel cards in order to see in real-time fuel purchases. An electronic receipt is emailed to your Controller or Dispatcher to watch for off-policy fuel usage in real time. This allows your Dispatch or Management to respond the same day to questionable decisions around fuel cards.

Now imagine how this works for your business in practice.

You can set up restrictions by days of the week, hours of the day or even by zip codes. If your business does not operate on weekends, turn off the fuel cards during the times you do not operate. If you your fleet is never on the road before 7am and is back at home by 7pm every night, set up those time restrictions to make it that much harder for fuel theft to occur. If you need to update this, change something, order cards, etc…. just call our office and we take care of that update for you.

With our E-receipt function, your Dispatch will get an email every time fuel is purchased. You will see where, what, who, and when this occurs. You can reinforce your company fuel policies at the local level the same day. No more waiting for the bill to see a driver did something that cost you money. By seizing control of your fuel, your drivers will also respond to your new level of control as well. By having control and transparency of what your drivers do, they will require less management as they know you are watching.

Often the most controllable expense related with fuel is the fuel that might slip through a business due to unethical employees or outside theft. Fuel slippage is the industry term for unauthorized fuel taking. With Pacific Pride cardlock fuel, you can take control over fuel purchases and avoid the loss up front with card controls. Contact Star Oilco for a total fuel security solution for your business.

Seize control with Star Oilco’s corporate fleet card solutions.

If you have further questions about Pacific Pride and control of your fleet fueling, feel free to contact us with the form below.

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Old School Fleet Fueling Key Lock System 1024 810 Star Oilco

Old School Fleet Fueling Key Lock System

Corporate fueling in the past was a far more complicated task than today’s Pacific Pride, WEX, Voyager, Fuelman, and CFN fleet cards.

Today, commercial fueling transfers data via satellite, securing and communicating in real time.

Prior to commercial cardlock and computerized site controllers for fleet fueling management, Key Locks were the standard. The way that Key Locks worked was simple. A vendor of fuel would set up a commercial fuel island or stand alone tank for diesel. Multiple commercial fleets would use the site reducing the overall cost of fuel and improving convenience.

Fuel inventory and billing was managed with the Key Lock system. Each fleet using a site was issued their own key. That key would turn on the pump, but would run the gallon transactions through a distinct totalizer. At the end of a week or month the company selling the diesel would take down the totalizer number and bill each individual firm for their share of fuel. The pictures below show an old school Key Lock system. Notice the side where there is a stack of different totalizers next to a key point. That’s how it worked prior to today’s modern cardlock systems. Easy and secure in analog time.

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WEX article on documenting fuel theft

Wright Express Fuel Cards versus Fuelman Fleet Cards for small business

Wright Express  (also known as WEX) has a great article for corporate fuel buyers on the best practices when documenting and confronting fuel theft.

WEX: Tips for enforcing proper fuel card usage and preventing employee theft.

A few things they left out that Star Oilco would include. As a Pacific Northwest Commercial Cardlock provider serving Oregon and Washington, we approach things a little differently than a credit card concept like WEX. We accept and love working with WEX, Voyager, Comdata and other fleet cards but still like personalizing the security of a fuel card to the use of it.  Call your current fuel vendor (or call Star Oilco) and review your security features.  If you suspect there is fuel theft, rather than watch it happen just eliminate the places it can occur. With either CFN or Pacific Pride networks the features are inherit and we can help you guarantee they are being used correctly.

Get out of the gas line

The Four Step Approach to Fuel Card Management

When a customer tells us they suspect fuel theft this is what we recommend to do with either CFN or Pacific Pride cards:

  1. Establish a no tolerance fuel theft policy and have every employee sign it.  This policy includes an acknowledgement by them they have a secret PIN unique to them and if it is used they are responsible for it. So if there is theft with their PIN they can be fired for that theft.
  2. Now that all users of your company vehicles have a unique PIN code. Attache their name to the use of that PIN.  So when you get your fuel bill, the actual names of the users of the cards is there next to the transaction. Just this best practice (and sharing this evidence with your team) will keep honest people honest. If they know their name appears to the transaction they will think about ownership of their actions.
  3. Ensure you have set limits on the cards to line up with the needs of the business.  Attach the fuel cards to the vehicle that uses them.  Then make sure the fuel type and volumes allowed line up with that vehicle. If a vehicle is diesel, that fuel should be the only fuel allowed to be used.  If that vehicle has a 30 gallon or 100 gallon tank set limits so no more than that can be fueled in a given day.  Just limiting the fuel volume to the tank size of a vehicle can eliminate most of the fuel theft that would occur.  Also you can limit the time of day as well as weekends. If a fleet isn’t on the road after 6pm, you can guarantee no fuel theft occurs after 6pm.
  4. Turn over the cards by having all drivers/staff turn in their old cards. Then re-issue those cards attached to the key-rings of the fleet keys.  Star Oilco can provide a card older designed to go on the vehicle key-ring to make this a no cost easy reform.By doing those things which is an easy project you will knock out most of the opportunity for theft as well as send a strong signal to your team that fuel theft is not okay. Honest employees will understanding clearly that theft is occurring and is not okay, the dishonest employees will know to immediately stop.  If theft continues it will also be very easy to spot as the name of the thief will appear on the bill alongside the transaction. That combined with a No Tolerance Fuel Theft policy will make removing the fuel thief an easy proposition for you regardless of your state of operation.If you do business in Oregon and Washington and have questions about securing your fuel purchases.

For more on how to stop fuel theft in your small business please see the Star Oilco whitepaper on securing your fleet cards at StarOilco.com/Stop-Fuel-Theft/ for a strategy on saving your business from the pain of managing drivers from stealing.

Call Star Oilco’s Sales Team at 503-283-1256 for an complementary audit of your processes and how we can give you peace of mind and less to worry about in your business.

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